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Shipping Policy
1. Shipping
Fordham Scaffold & Equipment, shall make every effort to schedule the delivery/pick up, within three (3) full business days, a full seventy-two (72) hours, from the date of confirmation. Fordham Scaffold & Equipment will not be held liable for loss, damage or additional rental charges incurred prior to the scheduled pick up date.
2. Free shipping on select orders.
Free shipping on select orders of $1,000 and up!
3. How do I track my package?
UPS: We have made it very easy for you to check the status of your order and track your shipment during transit with UPS. When you place your order, you are given an Order Number. Your purchase order and order number will be confirmed with an e-mail. A shipping confirmation e-mail will be sent to you near mid-night on the date your package is shipped. During transit of your package, you may enter the Order Number into the lower form on our home page (www.directron.com) and click the Track button. A separate window will pop up and take you to the UPS site for the tracking information. If you try to track a package directly on UPS' site, you must use a tracking number instead of our order number.rnrnFed Ex: You may now track a FedEx shipment using Directron.com order number at our tracking page. You may also call us to get a FedEx tracking number and then track your package at FedEx's web site. We are working with FedEx to e-mail shipping confirmation with tracking numbers automaticallyrnrnUS Postal Services: Online tracking is currently not available to locate USPS packages during transit. However, you may track the delivery confirmation of Express Mail , Priority Mail Global Guaranteed, domestic Priority Mail, and Parcel Post except those shipments to APO/FPO addresses. We'll send you a tracking number (Receipt Number) after a package is shipped. You may then use the tracking number to track your package delivery at USPS' web site. We provide links to USPS' tracking page on several locations at our web site, including our home page. We are working with USPS to bring online tracking with our order number in the future.rn
4. Online Shipment Confirmation
Current Content For UPS shipping methods, you'll receive an e-mail confirmation with package quantity, weights, and estimated delivery time at the evening hours after your package is shipped. Make sure that you enter a correct e-mail address on your order form. For FedEx shipments, a tracking number is sent to your e-mail address instantaneously after your order is shipped. Please note that receiving this e-mail notification may be earlier than when your package has been actually picked up by the FedEx driver. For USPS shipments, a confirmation e-mail with tracking number will be sent to you either in the evening hours after the package is shipped or in the next business day morning. Another e-mail will be sent to you when a package has been delivered, so that you'd be informed if someone else accepted your package. The tracking feature with USPS is very limited. It does not tell you the location of a package during transit.
5. Shipping Restrictions
We apologize that we are unable to ship to Alaska, Hawaii, U.S. Territories of Puerto Rico, Guam, U.S. Virgin Islands at this time.
Return Policy
1. Restocking Fees
Shipping is not free for us. Shipping is very expensive. If you wish to return a product, our return policy requires that you pay a restocking fee of 25% on all merchandise returned. We also require that you pay the return shipping charges. Merchandise must be received in the same condition as new and we will issue your refund upon verifying condition. Please have merchandise professionally packed for return to insure condition.
2. Returns
We are not responsible for incorrect orders placed on our shopping cart. Fordham Scaffold does not accept returns on product that has been used or has not been authorized to be returned. Do not order the transportation company to return to our location any shipment until our company has authorized such a return. rnrn
Warranty Policy
1. The company and its suppliers make no representation about the reliability, accuracy, suitability, or timeliness of the information, products, or services contained on this web site.
All information, products, and services are provided as is without warranty of any kind. The company and its suppliers hereby disclaim all warranties and conditions with regard to the information, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall the company or its suppliers be liable for any direct, indirect, incidental, special, consequential, punitive, or any other damages whatsoever. without limiting the foregoing sentence, the company and its suppliers shall not be liable for any damages for loss of data, loss of profits, or loss of use in any way connected with the use or performance of this web site, the delay or inability to use this web site, or for any information, products, or services obtained through this web site. The company and its suppliers shall not be liable for any such damages, whether based on contract, tort, strict liability or otherwise, even if the company or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of this web site or with any of these terms of use, your sole and exclusive remedy is to discontinue using this web site.
Privacy Policy
Fordham Scaffold may monitor your use of this Web site. It may use and disclose any information and material received from you, or collected through your use of the site, for any lawful reason or purpose.
By posting messages or engaging in other communication through the Fordham Scaffold website, you grant Fordham Scaffold a perpetual, worldwide, irrevocable, non-exclusive, royalty-free license to use, download, copy, reproduce, modify, distribute, publish, transmit, transfer, sell, license, display, perform, adapt, and otherwise exploit such communication in all media now known or hereafter devised. You waive all rights to any claim against the Company for any alleged or actual infringement of any proprietary, privacy, publicity, moral, or attribution rights in connection with such communication.
You acknowledge and agree that communications and transmission to and from the Company Web site are not confidential. There is no confidential, fiduciary, contractually implied, or other relationship created between you and the Company other than as stated in this Agreement. You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this Agreement or use of this Web site.
All information collected when you place an order is only used for the sole purpose of fulfilling of your order. Fordham Scaffold highly respects your privacy this information is never shared, rented or sold to any third party for advertising or solicitation. The information collected is only shared with UPS and charge card processors so we may fulfill of your order. Rest assured therefore that we are dedicated to protecting your privacy as you navigate this website and if you have any questions about this privacy statement, the practices of this website, or your dealings with this website, please call or contact us.
5. At Fordham Scaffold, we respect our customers and understand that you are concerned about privacy, so we have instituted policies intended to ensure that your personal information is handled safely and responsibly.
We also have the privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information and how you may access some of the data you provide to us. As we continue to develop our web site and take advantage of technologies to improve the services we provide, this policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy has been updated on April 1, 2009. If you have any questions about this policy, please contact us by email or phone.
6. Saving Personal Information
When you register online with Fordham Scaffold, we give you the option of saving your personal account information so you don't have to enter it each time you visit our site.rnWe may use this information to enhance and personalize your shopping experience with us, and provide you with service and products tailored to your specific needs and interests. You may also receive periodic mailings (including e-mails) from us about new products, services, discounts, or special promotions or events as a result of purchasing online.rnrn
7. Changes Regarding This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we modify this Privacy Policy, we will post the revised Privacy Policy on this website. We also may post a notice on this website or send an email describing the changes. You should check this website regularly to see if any recent changes to this Privacy Policy have occurred.rnrn